Exceptional customer service!

Exactly what one would expect for a luxury brand. From the minute I contacted the dealership to have service done, the experience was exceptional. My questions were answered promptly, I was able to get my vehicle in quickly for service, pricing was discussed over the phone before coming in. When I arrived at the dealership, I was greeted immediately and taken care of. The service to my vehicle was excellent, it looked brand new when I picked it up. Loaner vehicle was immaculate. Kari in service went above and beyond to help me with documents for my insurance company. She even followed up with something I mentioned in passing, so thank you for paying such close attention. We were previously customers at Jaguar Calgary and had a terrible experience (see other review), so this was refreshing to see such attention paid to us!! Totally worth the 45 minute drive across the city. Even after my service, the owner called me personally to follow up and see if his dealership met our expectations! All I have to say is well done and THANK YOU for valuing our business. We will definitely be back and sharing our positive and wonderful experience. Thank you again.

Other customers satisfied

What an amazing experience

Jacob and Amanda were Top. Notch. They communicated constantly, they were super friendly and helpful. 11/10 would buy from them again.

I was pleased with the customer service from Gary in sales.

I also appreciated all the assistance from Celina with financing options. Last but not least, Jacob did a great job with the delivery process. Good folks to work with in an industry that sometimes doesn't live up to customer experience expectations. Thanks team!

The Best Car Buying Experience I’ve Ever Had

This was the best car buying experience I’ve ever had. Tyler and Sunday were great, really helpful and knowledgeable- and they made it a fun, relaxed purchase. Definitely five stars!
Best car-buying experience I’ve ever had... from Calgary, Jaguar Royal Oak

Best car-buying experience I’ve ever had... from Calgary

Best car-buying experience I've ever had. No high pressure tactics. Tatiana was patient, accommodating and helpful and the entire team was focused on getting us into the vehicle we wanted and making it work for us. Highly recommended!
See all testimonials
Logo Access 360