Absolutely fantastic experience
You can definitely see and feel the difference with this dealership. I felt at ease and at home from the first phone call. I highly recommend Racheal if you’re looking for a vehicle. She was very pleasant, knowledgeable, and very helpful. I can’t say enough good things!!!
Other customers satisfied
I just bought a used Lexi from this dealership.
I had an incredible experience. From the time I walked in the door. Receptionist was friendly, professional and efficient. Symon The sale rep was very accommodating. He told us all the information we needed to know. Amanda was amazing at setting up financing and providing us with all the options. Trevor took time to go over all the features with us. All in all it was a pleasant experience and I would highly recommend this dealership.
Exceptional customer service!
Exactly what one would expect for a luxury brand. From the minute I contacted the dealership to have service done, the experience was exceptional. My questions were answered promptly, I was able to get my vehicle in quickly for service, pricing was discussed over the phone before coming in. When I arrived at the dealership, I was greeted immediately and taken care of. The service to my vehicle was excellent, it looked brand new when I picked it up. Loaner vehicle was immaculate. Kari in service went above and beyond to help me with documents for my insurance company. She even followed up with something I mentioned in passing, so thank you for paying such close attention. We were previously customers at Jaguar Calgary and had a terrible experience (see other review), so this was refreshing to see such attention paid to us!! Totally worth the 45 minute drive across the city. Even after my service, the owner called me personally to follow up and see if his dealership met our expectations! All I have to say is well done and THANK YOU for valuing our business. We will definitely be back and sharing our positive and wonderful experience. Thank you again.
This dealership is amazing.
Best in the city for honest service, and top end customer experience. Would highly recommend!
Above and beyond service
This was my first visit to this dealership to check out an issue on my 2017 Jaguar XF. Kari McManus and Alan Chung promptly responded to my need and after trying to fix the problem, set up an appointment the next day and even provided me with a loaner vehicle. Both Kari and Alan were very welcoming and helpful. Kari even gave me a tour of the premises. My first response was WOW. This is the most beautiful and spacious showroom I have seen in Calgary and I have seen many.
My family have owned both Jaguar and Land Rover and we are very happy with their products. To top it all, the owner took the time to call me and find out how my experience was. This is service above and beyond and absolutely warrants a five star rating.
