What a wonderful experience.
It was great bringing my vehicle in to get serviced at Jaguar Royal Oak. The service department staff were polite, courteous, on time, knowledgeable, and took the time to answer every question I had. When I picked up my car, the service was completed with no surprises and they had even cleaned my car. When I left I was even thanked for my business! It was truly a positive experience and also a very nice place to walk around and look at some of the most beautiful cars on earth.
Other customers satisfied
Very friendly staff, transparent and fast approval!
Took home our 2014 Honda Odyssey the same day! Thank you for your help, Rachel!
I was pleased with the customer service from Gary in sales.
I also appreciated all the assistance from Celina with financing options. Last but not least, Jacob did a great job with the delivery process. Good folks to work with in an industry that sometimes doesn't live up to customer experience expectations. Thanks team!
Best car-buying experience I’ve ever had.
No high pressure tactics. Tatianna was patient, accommodating and helpful and the entire team was focused on getting us into the vehicle we wanted and making it work for us. Highly recommended!
Above and beyond service
This was my first visit to this dealership to check out an issue on my 2017 Jaguar XF. Kari McManus and Alan Chung promptly responded to my need and after trying to fix the problem, set up an appointment the next day and even provided me with a loaner vehicle. Both Kari and Alan were very welcoming and helpful. Kari even gave me a tour of the premises. My first response was WOW. This is the most beautiful and spacious showroom I have seen in Calgary and I have seen many.
My family have owned both Jaguar and Land Rover and we are very happy with their products. To top it all, the owner took the time to call me and find out how my experience was. This is service above and beyond and absolutely warrants a five star rating.
